Singapore Airlines to upgrade Lounges at Changi Airport

Starting in August, Singapore Airlines will start renovating its lounges at Changi Airport.

I’ve only flown Singapore Airlines once, and it was two sectors on a rewards flight from London through to Sydney Australia via Singapore. The redemption was in first, so we got to experience the interior of the Private Room.

To get to The Private Room – reserved for those travelling in Suites Class, you have to move through the standard, business and ordinary first lounges – so the Club is like an inner, inner, inner sanctum.

Although not cutting edge in terms of design, the lounge was great, with both a self serve and a la carte dining section.

2 years and SG$50 million dollars later . . .

You will have a major revamp of their SilverKris and KrisFlyer Gold, first and ‘The Private Room’ Lounges at Changi Airport Terminal 3. Renovations are due for completion by mid-2021.

SIA is promising:

• 30% increase in space
• more generous open spaces,
• upgraded facilities
• wider food and beverage options

Designers will be Hirsch Bedner Associates, with a brief that specifies:

• fresh
• modern yet homely
• timeless elegance.

Brand new The Private Room and First Class

So you will get bigger, better designed for work and rest, with a feature bar for First Class, and a full-service dining room for The Private Room – same as currently.

Business Class Lounge

Expect to choose between four zones including:

• short transit light snacks in a café setting
• more time – a dining hall with a selection of Asian and international dishes including live stations
• full-service bar/breakfast station
• work pods
• rest area with chaise lounges

KrisFlyer Gold Lounge

This will be double the current capacity, and will feature:

• working spaces
• al fresco seating and dining areas
• restrooms and showers.

“The project is a key part of our commitment to constantly elevate the customer experience, on the ground as well as in the air, and we look forward to revealing the exciting new offerings as construction progresses.”

Senior Vice President Customer Services & Operations, Mr Marvin Tan

There will be four phases of construction, rolling out the lounges starting with the Business Class Lounge, then the First Class Lounge and The Private Room and ending with the KrisFlyer Gold Lounge.

Where necessary there will be temporary lounges so guests won’t be impacted too much.

2PAX takeout

While I thought the current lounges were fine – 2 years ago, they were not cutting edge, and I think this renovation is timely – it will refresh them before they get outdated. Lets hope the service level improves as well. While not ‘bad’ during our visit, it didn’t seem as warm or as welcoming as it could be.